I have been coming here since before the change of management. It was good before, but now the service is outstanding. They are always very busy, but a tech takes time to talk to me personally every time. The last time I had my oil changed, I also needed some brake work done. When they had to purchase the part needed and it was going to be a 2 hour wait, the manager insisted I take his personal vehicle to leave to get lunch so I didn't have to wait there. My car was leaking oil after that and when I took it in, they checked it right away and the manager took the time to show me the new oil filter pkg and how it had two different size o-rings that could be used, and that the new tech had used the wrong one for my vehicle. They replaced the whole thing free of charge and he offered to come clean the oil off my driveway! I appreciate that level of commitment to customer service when it is sorely lacking in most businesses. I have never felt like they have taken advantage of me or tried to up-sell something I didn't need. In fact, I have asked before about certain maintenance things and was told that I didn't need it at the time. I trust this shop and will continue to use them.